When you’re in the middle of a move, the last thing you want is to be surprised. We carefully coordinate all of the people involved in your relocations to ensure a successful outcome on each and every move.

 

No Surprises at Your Office

 

No one wants to be unpleasantly surprised when they open their front door and see the movers standing there. One of the biggest concerns for a transferee is wondering who is coming into their home or office.  That's why we conduct extensive background checks on all of our employees.  Before we send someone to your location, we do a complete check of his or her Criminal Record and review their Motor Vehicle Record.   Every person has been carefully counseled on our expectations for their conduct and appearance in front of our customers.  In an industry that has a troubled reputation, keeping the commitments we make is how we differentiate ourselves.  We know it's important to you and that's why it's important to us.   Our General Managers are held accountable to enforce these Standard Operating Procedures.

 

No Surprises by Keeping The Lines of Communication Open

 

We want to be able to respond to your needs at all times, so we have the ability to contact our drivers at any time of day.  We are able to reach our drivers by having their trucks equipped with our on-board satellite system.  We are able to view their location within a city block and communicate with them in real-time through the satellite system.   Of course, all of our drivers also carry a cellular phone at all times as well.

 

 

 

See Also: Why LA Movers, Inc., List of Services, FAQ